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LEGALS

Publisher

WINE AMBASSADEUR
M. Stevie BOBES
8 rue de l’Aye, 21700 MAGNY-LÈS-VILLERS
Tel: +33 6 48 17 46 81
Email : info@wineambassadeur.com

Managing editor :

Stevie BOBES

Design / Hosting / SEO :

Stehen GUILLEMIN
11 avenue du 8 septembre 1944, 21200 Beaune
stephenguillemin.com

Photos :

Antoine MUZARD, Clément BONVALOT, Stevie BOBES, Adobe Stock

Personal data :

The personal data relating to the Users, collected directly via the forms and indirectly during their navigation to and on the Site, and all future information, are intended for an exclusive use of the Publisher, to treat their requests for information, reply to their e-mails and letters and send them the newsletters they may have subscribed to, as well as for the compilation of internal statistics. You are hereby informed that:
– This information will in no way be shared with outside parties, apart from the technical team charged with the maintenance of wineambassadeur.com, who are bound to confidentiality and who will access and employ your information strictly to resolve the specific task with which they are charged.
– This information will be kept for a duration of five 5 years following the date of its submission.
– In accordance with the ruling of January 6th, 1978 and with EU regulation 2016/679 of April 27th 2016 regarding the protection of information you have the right to access this information, to its modification, to its removal, and to its mobility.
– You may equally oppose the use of this information, which will consequently prevent Stevie BOBES from responding to your inquiry,
– If you wish to exercise this right, please do so by contacting: WINE AMBASSADEUR
M. Stevie BOBES
8 rue de l’Aye, 21700 MAGNY-LÈS-VILLERS.
info@wineambassadeur.com

General terms and conditions

By booking a trip, you agree to accept these terms and conditions. They outline, among other things, the cancellation policy and certain limitations of liability.

It is strongly recommend that you purchase travel protection.

Reservations and payments.

A deposit of 15% of the sale price is required to secure your reservation.

Payment of your deposit indicates your acceptance of these terms and conditions.

Final payment for all trips must be paid in full at least 91 days prior to departure. Reservations will be canceled if final payment is not received by the due date and cancellation charges will apply. 

Cancellations and refunds

If you must cancel your trip, you must do so in writing. Cancellation refunds are calculated as of the date we receive your written cancellation.

Processing fee: there is a nonrefundable fee of 4% of the sale price plus 10 euros per person for each cancellation. This low fee reflects only the cost of administering a reservation, and is not intended to be punitive.  We realize the majority of those who cancel the reservations do so out of necessity (personal emergencies, etc).

Cancellation charges:

Prior to departure Charge:

91 days or more 4% of the sale price + 10 euros per reserved person

90-31 days 50% of the sale price

30-0 days 100% of the sale price

Please note that there are no refunds for any unused portion of your trip.

Limitations of liability

Our company cannot be held liable for any transport delay, itinerary change or cancellation due to circumstances beyond our control, including but not limited to accidents, vehicle immobilisation due to mechanical or driver issues, traffic, road closures, police requests, train or flight delays…) or in the case of force majeure (strike, weather conditions,…).

Litigation, laws, & jurisdictions

In the event of a dispute, the traveler and the provider will first seek an amicable solution before taking any legal action. The provision of the service falls under French law. Legal disputes will be dealt with by the Dijon law courts.

INQUIRY

REQUEST A TASTING/TOUR

STAY IN TOUCH

Received! Thank you for your inquiry.

Wine Ambassadeur operates in the French time zone (GMT+1). I typically respond to requests within a few hours—unless it’s the middle of the night! 😉

Cheers,

Stevie